C by GE A19 Smart LED Light Bulb9.4/10 (Expert Score)
Smart bulbs that work with Alexa: Directly connect these smart LED bulbs to your Google Assistant or Amazon Alexa (sold separately) for voice control. With Google Assistant or Alexa, light bulbs with voice control will help create your smart home.
Top Positive Review
I just needed a bulb to turn on at sunset and off at sunrise. The wiring is pulled from an outlet (no switch) so I figured a wifi bulb would be best. I used to have a Belkin Wemo system, but after moving a few times (and struggling with receivers) I decided to look for a bulb that could work on its own. This GE version works perfectly, app is simple, scheduling is simple, and bright enough to illuminate the driveway. Obviously its not a flood lamp, so don’t expect it to be too exciting. Also chose GE since its a name brand based in the US and I can bother tech support/get refund if needed. All around happy with the purchase.
Ok the GE app is weak but syncing it with Google Home means I can avoid using. Would recommend doing the same (can turn on/off, set up routines in google home app)
Top Critical Review
We recently purchased C by GE lights for our bedroom, only a few weeks to the app being replaced with the new Cync app, by GE/Savant. The new Cync app has rendered our bulbs practically useless.
Initially, the bulbs worked great for us and we were thrilled with them, so we placed an order for additional bulbs for other bedrooms and throughout our living room. This was an unplanned expense, but we had scheduled a trip away and the option to be able to turn our lights on and off while across the country was worth it to us. Our home is in a neighborhood close to a downtown with the occasional vandalism or larceny, so being able to turn our lights on and off while away seemed like a great additional deterrent to any suspicious activity at our home. Additionally, we had a few folks coming into our home while we were away, and the C by GE lights and app allowed us to turn the lights on for them before they arrived.
The lights worked so well, with such simplicity in the app, I even suggested them to my aging parents, who I felt could use them with ease. Big mistake. Then, the app was replaced with Cync, and there hasn??t been one day that these lights haven??t been a problem for us.
They are disconnected from WiFi, for no apparent reason, more each day than they are connected. Want to turn your lights on or off while away from home? Good luck, that??s not happening, because these lights are NOT working even if you??re at home. The wifi has never been the issue. Yet, diligently, I have repeatedly reset the internet, reset my phone, reset the app, removed and re-downloaded the app, factory reset the bulbs, etc etc more times than I can count and these bulbs, with their inefficient new app, still DO NOT WORK. The ??help?? suggestions on GE??s websites are worthless, now, just like the many bulbs I recently purchased.
My advice to those looking to get smart bulbs or other smart home products: Check out the Cync app reviews, believe them, and do NOT purchase these C by GE products until GE/Savant can get their mess of hardware+Cync app+firmware nonsense straight. The app developers are struggling to keep up with the endless furious reviews from customers that are being blamed for what??s clearly a developer-end issue.
Seriously, GE, whatever racket you??re trying to pull with attempting to push everyone into your integrated ??smart home?? option with Amazon and Google, only to render the product useless for so many customers is infuriating. My review and comments are going up wherever I purchased these bulbs, as well, because, man, I??m angry with you rendering costly, perfectly good smart bulbs completely useless immediately after I upgraded my regular bulbs and recommended them to my poor, unsuspecting parents and friends.
Customer Questions & Answers
Can i use more than one of these bulbs in the same light fixture, and connect them with google home? can they/ will they synchronize?
Answer: Yes, you can use more than one bulb in the same fixture. They can all be automated in the Google home app to be controlled individually or together in a group. Reach out to us directly if you have any additional questions. -C by GE Support
Do i need a certain type of lamp for these? like a smart lamp? or can i put them in any lamp?
Answer: Thank you for reaching out. You can insert these a19 bulbs in any E26 base fixture including lamps. Feel free to contact us if you have any additional questions. -Cync Support Team
Can it be used on 5 ghz wifi?
Answer: Thanks for contacting us, our C by GE wifi enabled products are not compatible with 5 GHz networks, currently they only work with 2.4 GHz networks. We hope that this information we provided answers your question, if you have any other questions, please feel free to contact us directly. ?C Cync Support Team
Can I use these with only Bluetooth and no wifi?
Answer: Thank you for reaching out when pairing these Direct Connect lights to the C by GE app it does require wifi for setup. We do also sell bluetooth only lights as well. Feel free to reach out if you have any additional questions. – C by GE Support
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